Showing posts with label telephone. Show all posts
Showing posts with label telephone. Show all posts

Tuesday, 9 September 2014

The power of CONVICTION!



            The power of conviction is immense.Well,for those who don't know what it conviction,Conviction means strong belief or confidence or assurance.One who has conviction in him or his duty will surely succeed in life.
           If you have a question as to what all can you achieve through conviction.It is very simple,you can achieve or earn everything in this world through conviction.There is wonderful quote about belief-"Miracles happen to those who believe in them."It is absolutely true,miracles happen to those who believe in them.Thomas Alva Edison had the belief that he would invent bulb which would be a source of light.His belief gave him the results and he is the reason for light in our lives,after Sunlight.There was nothing called telephone before Graham Bell invented it.If he had not believed in that miracle,today there would be no telephone.And if no telephone,you wouldn't even have an idea about what is  a smart phone.Hence,belief or Conviction can get you anything and everything in this world.Hope the above example was convincing.
              I am damn sure that we all would have experienced the power of conviction so many times in our lives.Haven't you believed that you will get a movie ticket of a newly launched amazing movie,and succeeded in getting the ticket?Haven't you believed that you will definitely win in running race and eventually you have won it?There can be a lot of instances in your life that will help you know the power of conviction.It is purely through conviction that your mind works to reach the required destination.If you have strong conviction that you will rock your exams,you will definitely rock it.Your conviction will automatically make the mind prepare for the exams by putting required amount of efforts,managing time,taking decisions and so on.So,Conviction is clearly the key to Success.
            Usually we have strong conviction only in the fields in which we are good at.For example,I am good at Mathematics and I will surely feel that I will rock in anything that is related to Mathematics.It is the conviction in me which makes me feel,'Yes,I can do it!'But in order to succeed in life,you must have conviction in whatever you do and you must also have conviction that you will succeed in it.
           Some live examples of the power of conviction are: Indian cricketer Yuvraj Singh's recovery from cancer,Lance Armstrong winning 'Tour de France' inspite of him being affected by cancer.Indian actor Hrithik Roshan is one of the best actor and dancer in Bollywood.He had a problem in his back bone and he was informed that he will not be able to dance,but his conviction has made him what he is today.He is one of the finest dancers in the world today.There are a lot more examples that can be added under 'The power of Conviction.'
          I said that anything and everything can be achieved in this world through Conviction.It's very true but your conviction must be strong and deep.
        I conclude by writing one last statement-"It is very difficult to inherit Strong Conviction about yourself in you.Once you have Conviction about yourself,you can definitely WIN THIS WORLD."
Thank you for reading!
Vishwesh Wali from India.

Sunday, 17 August 2014

Call Reluctance and Telephone Calling


          Always remember one important thing in Sales : "No calls = No sales."It means that making calls is a very important part of Sales.It is obvious that there will be rejections when you call to give presentations.This is called "Call reluctance."When you experience call reluctance,you need to move on with the next person in your list.Rejections must never STOP you or reduce the pace with which you had started.Otherwise,this will  lead to INACTION.
           Approximately :
-50% of salespeople quit after first rejection.
-60% quit after the second rejection.
-70% quit after the third rejection.
-80% quit after the fourth rejection.
         Only 20% of salespeople go beyond the fourth call and 80% of sales are made around the fifth closing attempt.No wonder 20% of people are making 80% of sales.
      "Intention without action = Zero result.
        Action without direction = Zero result."

Telephone Calling: This is the major part of Sales.You may not always get the chance to speak directly to the decision-maker.At such times,you must bypass the gatekeeper/Secretary.Here are some general tips to be followed while speaking to the secretary,which will help you reach the decision-maker.
WHEN SPEAKING TO THE SECRETARY:
1. Introduce yourself clearly,by name and company.
2. Don't avoid his questions or mumble and fumble.You have to impress him as well.
3. Be pleasant and courteous,but don't try to be pompous.
4. It is preferable not to ask,'How are you doing?' because it sounds phoney.Don't make it a social call.Be precise and to the point.
5. Don't say it is a personal call,because that would be a lie;you lose your credibility and it irritates the prospect.
6. Don't ask for the person by his first name.
7. Don't read your telephone sales script,because people can tell it is canned.
8. Make your point and be silent for few seconds.Silence puts the pressure on the secretary to put you through.
        Upon fixing the appointment,immediately Reconfirm it in writing.Send an email or fax.Don't call and Reconfirm with the client especially if it is the first appointment.

IDEAS IMPORTANT FOR EFFECTIVE TELEPHONE SKILLS : 
1. Prepare your data one day in advance for your phone calls.
2. Fix the number of calls per hour.
3. Ensure you achieve your hourly target.
4. Prepare your script in advance.
5. Practice your telephone script till it is internalized.
6. Your voice should be pleasant without being over-friendly.
7. Your positive attitude reflects in your tone.Your conviction and belief in your products is reflected in your voice.
8. Be confident but polite.
9. Speak at a pace which is neither too fast nor too slow.Too fast shows nervousness,too slow is irritating.
10. Make sure you only make a presentation to the decision-maker.
11. Practice courtesy and politeness with whoever answers the phone regardless of whether they are the decision-makers or not.
12. Make sure you pronounce the people's names correctly.If you are not sure,ask,'Am I pronouncing your name correctly?' People appreciate your asking rather than hearing their names pronounced wrongly.
13. Keep your telephone call brief and to the point.
      These are the most important things to be followed while making telephone calls.

Hopefully,this blog post was meaningful and knowledgeable.I wish,if that can happen,you take back atleast one important learning from this blog post.

Thank you for reading.
VISHWESH WALI FROM INDIA.